KIWA Jewelry logo consists of a brass colored inverted double triangle shape with a dot in the middle. The name of the brand is written at the top

PRIVACY POLICY

Welcome to KIWA Jewellery (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your personal data when you visit Kiwajewellery.com (the “Site”) and purchase products from our webshop.

1. Data We Collect

We collect various types of data, including:

  • Personal Information: Name, email address, shipping address, and order details (when placing an order).

  • Payment Information: We do not collect or store payment details. Payments are processed securely via Raiffeisen Bank Serbia and the payment processor UPC.ua.

  • Automatically Collected Data: IP address, browser type, device type, and interactions on our website.

  • Cookies and Tracking Technologies: We use cookies and similar technologies for analytics, advertising, and website functionality.

2. How We Use Your Data

We use your data to:

  • Process and fulfill orders.

  • Communicate with you about your orders.

  • Detect and prevent fraudulent transactions.

  • Improve our website functionality and user experience.

  • Track and analyze website traffic

  • Optimize search visibility.

  • Provide targeted advertising.

  • We do NOT sell any of your data to anyone.

3. Third-Party Tracking & Advertising

We work with third-party services for tracking and advertising:

– Google Analytics

We use Google Analytics to track website usage. Google may collect data such as IP address, browser type, and pages visited. You can opt out using Google Analytics Opt-Out.

– Rank Math SEO

Rank Math helps optimize search visibility. It does not collect personal user data directly but interacts with analytics and tracking tools.

– Meta Pixel (Facebook & Instagram Ads)

We use Meta Pixel to measure ad effectiveness and provide targeted advertising. Meta may collect data such as:

  • Page visits and interactions

  • Purchase behavior

  • Ad engagement across Meta platforms

Meta may use this data for targeted advertising in line with its privacy policy. You can manage ad preferences through Facebook Ad Settings.

4. Your Rights & Opt-Out Options

You can control how your data is used:

  • Cookies: Adjust browser settings to block cookies.

  • Google Analytics: Opt out here.

  • Meta Ads: Adjust settings here.

If you are a European resident and fall under the GDPR policy, you have the right to access, correct, update, or delete your personal data.

To exercise this right, contact us at kiwamode@gmail.com.

5. Data Retention

We retain your Order Information for up to one year to fulfill our obligations. In case you wish to have your data deleted or viewed please contact us.

If you have subscribed to our newsletter, we will retain your name and email for marketing purposes until you opt out.

6. Data Security

We implement multiple security measures to protect your personal information. However, no system is completely secure.

7. Changes to This Policy

We may update this policy from time to time. Please review it periodically.

8. Contact Us

For more information about our privacy practices, contact us at kiwamode@gmail.com.

By using the KIWA JEwellery website, you accept this privacy policy

Updated February 2025

 

 

POLITIKA PRIVATNOSTI

Dobrodošli na KIWA Nakit (“mi,” “nas,” ili “naše”). Ova Politika privatnosti opisuje kako prikupljamo, koristimo i štitimo vaše podatke kada posetite Kiwajewellery.com (“Sajt”) i kupujete proizvode iz naše internet prodavnice.

1. Informacije koje prikupljamo

Prikupljamo sledeće vrste podataka:

  • Lične informacije: Ime, e-adresa, adresa za dostavu i podaci o porudžbini.

  • Podaci o plaćanju: Ne prikupljamo niti čuvamo podatke o plaćanju. Plaćanja se obrađuju sigurno putem Raiffeisen Banke i UPCua.

  • Automatski prikupljeni podaci: IP adresa, tip pregledača, tip uređaja i interakcije na našem sajtu.

  • Kolačići i tehnologije praćenja: Koristimo kolačiće za analitiku, oglašavanje i funkcionalnost sajta.

2. Kako koristimo vaše informacije

Koristimo vaše podatke za:

  • Obradu i ispunjenje porudžbina.

  • Komunikaciju u vezi sa porudžbinama.

  • Prevenciju prevara.

  • Poboljšanje funkcionalnosti sajta.

  • Praćenje saobraćaja na sajtu.

  • Optimizaciju vidljivosti pretrage.

  • Ciljano oglašavanje.

  • NE prodajemo Vaše niti ičije podatke nikome

3. Praćenje od trećih strana

Koristimo sledeće alate:

– Google Analytics

Koristimo Google Analytics za praćenje poseta sajtu.

– Rank Math SEO

Rank Math optimizuje pretragu, ali ne prikuplja direktne podatke korisnika.

– Meta Pixel (Facebook & Instagram Ads)

Meta Pixel prikuplja podatke o interakcijama korisnika radi ciljanog oglašavanja.

4. Vaša prava & opcije isključivanja

Možete kontrolisati kako se vaši podaci koriste:

  • Kolačići: Blokirajte ih u podešavanjima pregledača.

  • Google Analytics: Isključite praćenje ovde.

  • Meta Oglasi: Podesite oglase ovde.

Ukoliko ste građanin Evropske Unije i padate pod politiku GDPR-a, imate pravo da zahtevate pregled, ažuriranje i brisanje vaših podataka. Kontaktirajte nas na kiwamode@gmail.com

5. Čuvanje podataka

Vaše podatke o porudžbini čuvamo do godinu dana. Ukoliko želite da podatke obrišemo ili podelimo sa Vama, obratite nam se putem mejla.

Ukoliko ste se prijavili na naš newsletter, čuvamo vaše ime i prezime i vašu email adresu do trenutka dok se ne odjavite sa naše mailing liste.

6. Sigurnost podataka

Preduzimamo više mera zaštite vaših podataka, ali nijedan sistem nije 100% siguran.

7. Kontakt

Za sva pitanja kontaktirajte nas na kiwamode@gmail.com.

Korišćenjem našeg sajta, prihvatate ovu politiku privatnosti.

Ažurirano Februara 2025.godine

 

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